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Frequently Asked Questions

Everything you
need to know

Nails — Porous Gel
How does porous gel allow water to pass through?+

When hardened, the gel forms microscopic pores that allow water and oxygen to pass through. This can be seen under a microscope, and we demonstrate it in-salon with UV curing and water drop tests.

Is porous gel suitable for wudu (prayer)?+

Yes — the Egyptian Dar Al-Ifta has issued a fatwa permitting it. Water and oxygen pass through the gel's microscopic pores, and we have scholars who regularly use our products.

What brand is the porous gel?+

"Porous gel" is a description, not a brand name. The product is branded under Havana, which shares the same keratin-based composition as natural nails. Havana is the exclusive distributor.

What is a nail extension, and does it affect wudu?+

A nail extension is a plastic piece applied to short or broken nails at the tip only. It does not prevent wudu because it is attached only to the tip of the nail, not the skin.

How do multiple gel layers still allow water through?+

All treatment layers — including the base, color, and top coat — are porous, allowing approximately 12.5% water and oxygen permeability. Each layer is tested and verified in-salon.

How long does porous gel last, and why do I need a refill?+

Porous gel lasts 14–20 days. A refill is recommended after 14 days because the material begins absorbing water more deeply over time, which can affect nail health if left too long.

How is porous gel removed?+

Using a safe, professional remover that does not damage the natural nail. We never use harsh soaking methods that compromise nail integrity.

Is the UV lamp harmful?+

No, it is safe. For extra caution, sunscreen or UV-protective gloves can be used during curing.

Will porous gel cause fungal infections?+

No — as long as refills are done on time and nails are checked between sessions. We inspect nail health at every appointment.

Can I apply regular nail polish on top of porous gel?+

Yes, but it is recommended to remove it within 1–2 days and briefly soak the nails to eliminate any chemical residue that could block the pores.

Chi Enviro — Hair Treatment
Why is heat used during the Chi Enviro treatment?+

Heat activates the amino acids and silk proteins in the formula, helping them penetrate and seal the hair cuticle. This is what delivers the smoothing and protective effect.

Does Chi Enviro fully straighten hair?+

No — it smooths rather than fully straightens. Expect approximately 20% curl reduction and significantly less frizz. Up to ~80% smoothing is possible since the formula is formaldehyde-free and results can be customized.

Can Chi Enviro be used for hydration only?+

Yes. The results can be customized depending on your hair goals — from deep hydration with minimal smoothing, to maximum frizz control.

Can I treat my roots only?+

No. Other root treatments on the market contain formaldehyde, which can damage hair. Chi Enviro is applied to the full length to ensure consistent, safe results.

How long does Chi Enviro last?+

It is recommended annually as a protective treatment. The effects build with each session, and regular use helps maintain long-term hair health.

Why does Chi Enviro lighten dyed hair?+

The treatment removes accumulated chemicals and minerals from the hair shaft. This deep-cleansing effect can cause slight lightening in color-treated hair — it is a sign the treatment is working.

Nano Remove — Tattoo & Microblading Removal
What is the Nano Remove solution made of?+

The solution is composed of 100% safe amino acids. There are no harsh chemicals, bleaches, or acids involved.

How is Nano Remove performed?+

Using a nano-needle device (Must Pro) applied at a 2mm depth. The solution is introduced through the skin's pores to lift and expel the pigment — without injections, cutting, or burning.

How many sessions does Nano Remove take?+

Typically 2–3 sessions. The exact number depends on the depth and density of the original pigment.

How long should I wait between sessions?+

21–30 days between sessions. This allows the skin to heal fully and the ink to continue exiting naturally before the next treatment.

Is there any pain, burning, or damage?+

No. The procedure is completely safe and non-destructive. There is no burning, no scarring, and no damage to surrounding skin.

Are results immediate?+

Ink begins exiting during the session and continues lifting over the following 30 days. Full results are assessed after the healing period.

Nano Brows
Is Nano Brows halal?+

Yes. The technique is applied at a superficial 2mm depth without injections, bleeding, or permanent scarring. It is temporary, fades naturally, and is widely considered permissible.

Is the procedure painful?+

No — there is no pain, no blood, and no scarring. The nano-needle works at a very superficial level, making the experience comfortable for most clients.

Does the brow color change or oxidize over time?+

No. The pigments used are natural herbal-based ("Nano Blading Ink") and do not oxidize with blood or shift in tone. The color fades gradually and evenly.

How long do Nano Brows last?+

Approximately 1–1.5 years. The result fades naturally over time — no removal procedure is required.

What type of ink is used?+

We use a natural herbal pigment specifically formulated for superficial semi-permanent brow work. It is skin-safe and does not contain heavy metals or synthetic dyes.

Stem Cell Facial
Where do the stem cells come from?+

The treatment uses plant-derived (clay-based) stem cells imported from L.C., USA. These mimic the behavior of human stem cells and stimulate collagen production without any animal-derived ingredients.

Is the facial performed by a doctor?+

No — trained specialists perform it. The treatment is non-invasive and does not require medical supervision, making it accessible as a regular skincare service.

How many sessions are recommended?+

2–3 sessions are recommended for visible and long-lasting results. The treatment addresses fine lines, pigmentation, uneven skin tone, and acne over the course of sessions.

What skin concerns does it address?+

The Stem Cell Facial stimulates collagen, improves skin tone, reduces wrinkles, pigmentation, acne, and dark circles. Results improve progressively across sessions.

Hair Color
What brands are used for hair color?+

We use L'Oréal, Indola, and Schwarzkopf — all professional-grade brands chosen for their quality, consistency, and range of tones.

What is therapeutic coloring?+

A coloring process performed with a protective protocol using products from CHI and L'Oréal. The goal is to deliver color while actively maintaining hair health — reducing damage and chemical stress during the process.

Eyelash Extensions — Ivy Lashes
What is porous lash glue?+

A specialized adhesive with micro-pores that allows water and oxygen to pass through. It is lighter than traditional lash glue, reducing weight on the natural lash and allowing breathability.

Can I swim with Ivy Lash extensions?+

Yes. The porous adhesive is water-resistant. After swimming, gently brush the lashes with a clean spoolie to maintain their shape and alignment.

Are Ivy Lash extensions allowed for prayer (wudu)?+

Yes. The porous glue does not block water from reaching the skin or lash line. Ivy Lash extensions are permissible for prayer.

General
Why are your prices higher than other salons?+

Havana's pricing reflects three things: imported, professional-grade materials; specialists trained to a high and consistent standard; and guaranteed quality with after-service care. Beauty treatments are an investment in yourself — Havana ensures that investment is safe, lasting, and worthwhile.